Terms & Conditions

Effective Date: September 26, 2026

These Terms & Conditions (“Terms”) set out the rules for using the Flixnivo website and any services offered through it. By visiting our site, requesting a free trial, or purchasing a subscription, you’re agreeing to follow these Terms. If something here doesn’t sit right with you, please don’t continue using the site or our services.

1. What We Provide

Flixnivo offers IPTV subscriptions, a free trial period, setup assistance, and ongoing customer support through our website. We’re focused on keeping the streaming experience reliable and making sure help is available when you need it.

Keep in mind that content, features, and technical details of the service can change over time as we make improvements.

2. Who Can Use Our Service

To use Flixnivo, you need to confirm the following:

You’re 18 or older, or you have a parent/guardian’s consent to use the service.
Any details you give us are truthful and up to date.
Using an IPTV service is legally allowed where you live.

3. About the Free Trial

We give every customer a free 24-hour trial so they can try the service firsthand before paying anything.

During this window, you can check:

How smooth the streaming is
Whether your device works well with our service
What channels and content are actually available
General performance of the platform

We reserve the right to limit trials to one per person, household, device, or IP address. No card or payment information is ever needed to request a trial.

4. Once You Subscribe

A few things to know after purchasing a plan:

Activation happens shortly after your purchase is confirmed.
Your subscription term starts counting from the day it’s activated.
We don’t auto-renew your plan unless we’ve clearly told you otherwise at checkout.
It’s up to you to pick the plan length and type that fits your needs.

5. Using Your Account

Subscriptions are meant for personal, individual use.

Unless we’ve agreed otherwise with you:

Only one device can stream at a time per account.
Keep your login information to yourself.
You’re responsible for anything that happens under your account credentials.

6. Sharing or Reselling Access

Here’s what’s not allowed:

Giving your login details to people outside your household.
Reselling, redistributing, or profiting from your subscription without written approval from us.
Splitting one subscription into multiple separate users.
Copying, altering, or passing along your access credentials.

If we find your account being shared or resold, we may suspend or cancel it without issuing a refund.

7. What We Expect From You

As a customer, it’s your job to:

Keep a reasonably stable internet connection.
Use a device and player that’s compatible with our service.
Follow the setup steps our support team provides.
Protect your account login from unauthorized use.

8. Getting Support

Our team can help you with:

Getting your account activated
Installing and configuring your player
Setting up new devices
Login or access problems
General troubleshooting

We do our best to respond quickly, though wait times can shift depending on how many requests we’re handling.

9. When the Service May Be Interrupted

We aim for consistent uptime, but interruptions can sometimes happen because of:

Planned maintenance windows
Upgrades to our systems
Network-related problems
Issues on your internet provider’s end
Outages from third-party tools we rely on
Circumstances outside of our control

Short-term disruptions like these aren’t automatically grounds for a refund.

10. Changes to Available Content

Our channel lineup, movie and series library, and live events are subject to change without advance warning. Content gets added, swapped out, or removed regularly as part of running the service.

This is exactly why we recommend using your free trial to check that the content you care about is actually available before you subscribe.

11. Refunds

We offer refunds within 10 days of your purchase date, based on the terms in our full Refund Policy.

Generally, a refund may be approved if:

There’s a confirmed technical fault on our side that’s stopping you from using the service normally.
Our support team has tried to fix the issue and hasn’t been able to.
You’ve submitted your request within the refund window.

We typically won’t approve refunds requested after 10 days, or in situations where the problem traces back to your own internet connection or device — since the free trial exists specifically so you can check these things beforehand.

See our full Refund Policy page for more detail.

12. Things You Agree Not to Do

While using Flixnivo, you agree that you won’t:

Use the service for anything illegal.
Try to break into or bypass our systems.
Interfere with how the website or service functions.
Send us malware or harmful files.
Mistreat or take advantage of our support staff.

13. Ownership of Content and Branding

Everything related to Flixnivo’s website — its design, written content, graphics, logo, and branding — belongs to its respective owners. None of it may be reused, copied, or distributed without our permission.

14. Third-Party Apps and Devices

You’re welcome to use Flixnivo with IPTV players or devices made by other companies, as long as they’re compatible. We don’t control how those third-party apps are built, updated, or maintained, and we’re not responsible for issues that originate from them.

15. Limits on Our Liability

Wherever the law allows, Flixnivo won’t be held responsible for indirect, incidental, or consequential losses connected to your use of our website or service.

Nothing here is meant to override any legal rights you have that can’t be waived under the law that applies to you.

16. Updates to These Terms

We may revise these Terms from time to time. Once an updated version is posted here, it takes effect immediately. If you keep using our website or service after that, it means you’ve accepted the changes.

17. Get in Touch

Questions about these Terms? Reach our support team through the contact details listed on flixnivo.com.